Author Topic: BPI Having Problem With Accounts  (Read 743 times)

Offline bigrod

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Offline Art, just a re(tired) Fil-Am

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Re: BPI Having Problem With Accounts
« Reply #1 on: June 07, 2017, 11:49:12 AM »
New one on me. Haven't noticed any problems between those dates mentioned.
BPI on-line is now down for maintenance today.
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Offline suzukig1

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Re: BPI Having Problem With Accounts
« Reply #2 on: June 07, 2017, 01:16:44 PM »
New one on me. Haven't noticed any problems between those dates mentioned.
BPI on-line is now down for maintenance today.

You would have only noticed if you looked at it last night or today.  Apparently the problem was last night but it affected data from those dates.  Pulled up transactions from those dates and applied them again yesterday or something like that.  Doesn't provide a lot of confidence.
« Last Edit: June 07, 2017, 01:29:40 PM by suzukig1 »

Offline Lee2

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Re: BPI Having Problem With Accounts
« Reply #3 on: June 07, 2017, 06:06:19 PM »
According to the below news site, they took the system offline, so I guess none of us can check to see if our accounts have had money taken out. Hope they get it fixed quickly.
Quote
http://www.zeibiz.com/2017/06/watch-bpi-not-hacked-experienced-data-processing-system-glitch/
“What happened is, if you are a client and you transacted between April 27 and May 2, you may found your transactions recorded twice. If it is a debit, it would have been debited twice. If ti’s a credit, it would have been credited twice,” he explained.

“This is not a hack at all, this was an internal issue,” he said.
“We had to take our systems down this morning to allow us correct the mistake. For over the next few hours, we are making sure that the double credits and double debits corrected. I’d like to make emphasize that we make sure that no one at loss money,” he further explained.
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Offline JD

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Re: BPI Having Problem With Accounts
« Reply #4 on: June 08, 2017, 12:56:46 PM »
I guess it was "Filipino Fixed" for a while but all taken offline again.

Quote
BPI backtracks after announcing everything is fixed

At 2:56AM [...], BPI sent out a media release that all the problems from the glitch have been rectified and corrected.

This morning (11:07AM), BPI sent another statement there are still problems. Here’s a copy of their explanation.



http://www.yugatech.com/news/bpi-tracks-back-after-announcing-everything-is-fixed/


Offline Art, just a re(tired) Fil-Am

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Re: BPI Having Problem With Accounts
« Reply #5 on: June 08, 2017, 10:39:40 PM »
It's now Thur 10 pm and I was able to log on just a few minutes ago without any issues.
I guess they fixed the problem.
"Life is what we all make it to be"!
"It's always a matter of money"!
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Offline Lee2

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Re: BPI Having Problem With Accounts
« Reply #6 on: June 10, 2017, 06:58:10 AM »
BPI is long overdue to spend some money on their ancient equipment.
Quote
BSP starts probe on bank glitch
A source yesterday said a team of investigators has been dispatched by the BSP to look into the internal data processing error that forced the country’s third largest bank to deactivate its electronic channels, including ATMs, as well as online and mobile banking. The source also said the team includes examiners as the regulator earlier reprimanded the BPI for its outdated system.

The Senate committee on banks and financial institutions is also preparing to investigate the matter, with Senate President Aquilino Pimentel III citing the “inconvenience and panic among several bank clients” caused by the breakdown.
MORE: http://www.philstar.com/headlines/2017/06/10/1708555/bsp-starts-probe-bank-glitch

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Offline medic3500

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Re: BPI Having Problem With Accounts
« Reply #7 on: June 10, 2017, 08:28:49 AM »
BPI is long overdue to spend some money on their ancient equipment.

That would be the Philippines in general.

 


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