Author Topic: Apple not supporting new $5,000 iMac  (Read 408 times)

Offline Peter

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Apple not supporting new $5,000 iMac
« on: May 04, 2018, 11:36:41 AM »
No repair options for the new $5,000 iMac   

YouTube video link from iFixit.com.

< http://createsend.ifixit.com/t/r-l-jysnhy-kkdikltthk-m/  >

One of the reasons why I don't use or trust Apple products. If I can't get under the hood, I don't buy.

Noli nothis permittere te terere.
Virtus autem corruptibilis est,
summa virtute prorsus corrumpitur,

Offline Lee2

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Re: Apple not supporting new $5,000 iMac
« Reply #1 on: May 04, 2018, 11:49:01 AM »
I am not sure I fully understand the video but it appears they took their sealed unit computer apart, screwed it up by somehow shorting it out and now Apple does not wish to fix it, even for money, seems logical to me since there is no way for Apple to know what else they might have screwed up when they shorted it out. Sealed units are not meant to be taken apart, so if a person wishes to tinker under the hood, just maybe they should not buy sealed unit computers, no matter what brand they might be. All that is just my opinion.
:) Happily married since 1994 & live part of the year in Cebu and the rest in S. Florida.

Offline Peter

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Re: Apple not supporting new $5,000 iMac
« Reply #2 on: May 04, 2018, 12:45:46 PM »
Lee.

Apple didn't refuse repair due to "terms of service", but due to no spares available, as could be seen from the email exchanges.

The main thrust, as far as I see, is that Apple has rolled out a product which is not supported by trained and certified repair technicians, as Apple has NOT trained anyone as yet.

Chicken/egg problem?
Spares (but Apple said no spares available) will only available to Apple trained certified techs.  No techs have been certified yet as there is no certification program in operation.

Complete screw up by them methinks.

Peter
Noli nothis permittere te terere.
Virtus autem corruptibilis est,
summa virtute prorsus corrumpitur,

Offline Lee2

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Re: Apple not supporting new $5,000 iMac
« Reply #3 on: May 04, 2018, 01:02:27 PM »
Agreed, but it was a repair that likely would not have been necessary had they not opened it. Apple likely does not like the idea that they opened a sealed unit, possibly trying to steal their ideas/secrets, might be Apples thoughts, so there could be more to it than we are seeing, are we seeing all the communications between them, that is an unknown.

Anyway I do not buy any new Apple products or any sealed computers, no matter who they are made by.
:) Happily married since 1994 & live part of the year in Cebu and the rest in S. Florida.

Offline Peter

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Re: Apple not supporting new $5,000 iMac
« Reply #4 on: May 04, 2018, 01:28:40 PM »
..........................Anyway I do not buy any new Apple products or any sealed computers, no matter who they are made by.

Neither do I!

Peter
Noli nothis permittere te terere.
Virtus autem corruptibilis est,
summa virtute prorsus corrumpitur,

Offline David690

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Re: Apple not supporting new $5,000 iMac
« Reply #5 on: May 04, 2018, 02:28:48 PM »
My experience with Apple is very positive.  I've had every iPhone from 3, 4, 5, 6, 7 and X.  iPaD, iPaD-Air, iPods, iMacs and MacBook Pro.  Never had a single problem with any of them, probably helped that I didn't try to take them apart.
Conversely, I've had 2 Windows laptops, a Sony and a Toshiba, both gave me problems.  Premature battery failure on one and HDD failure on the other.
Londoner at heart

Offline suzukig1

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Re: Apple not supporting new $5,000 iMac
« Reply #6 on: May 04, 2018, 02:53:10 PM »
iMacs have been "sealed" for years; not just the new ones.  They are not service friendly and not designed to be opened up.  So not easily upgradeable (which may be the main reason).

We are also big Apple users and haven't had any problems. 
« Last Edit: May 04, 2018, 03:00:22 PM by suzukig1 »

Offline JoeLP

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Re: Apple not supporting new $5,000 iMac
« Reply #7 on: May 04, 2018, 11:26:39 PM »
Now days I don't think I could really give a damn one way or the other.  But when I was in college and fresh from it, I hated all things Apple.  This was before the ipod/ipad/iphone craze).  I went to school for computer science.  I also took some vb and other type classes and studies. 
Apple restricted so much what a programmer could do.  I understand why they did it.  And yes, they were better at fighting against virus issues and computer crashes...but they also just put too many restrictions on what could be done and were just not popular also.  I could go into any Media Play, Circuit City, Best Buy or where have you and see rows upon rows of windows software for sale...then just one row...if that, of Apple. 
But, time has passed and any programming that I was able to do has been surpassed and I really can't do sh!t with anything besides just use it.  And I see Microsoft is going the way of Apple and while it won't technically be gone, they are doing more and more to remove the use of dos in their setups and going to everything being only on the windows in form of apps.  Might end up being a good move for them, but made too late.  Should have started that 15 years ago before Apple made a move back into computers again.  They were really hurting and using the Ipod/Ipad/Iphone industry to get power back at that point.
I still stay away form Apple just in principle.  I bought the acer I use now because it was a great deal for a system with a good motherboard on it.  I was then able to upgrade just about everything on it as I wanted and could find what I wanted.  Now it's a nice, smooth running computer that hasn't crashed yet and can handle all the things I ask of it easily.  To try the same with an Apple the costs jump, IF it's even possible to upgrade something, and most times, you need to take it to the apple store to have the upgrade done, or lose warranty.
In the land of the blind, the one eyed man is king.

 


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