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Author Topic: Accessing MySocialSecurity(USA) Site  (Read 29828 times)

Offline bigrod

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Accessing MySocialSecurity(USA) Site
« on: August 15, 2016, 11:04:55 AM »
The Social Security Administration(SSA) recently changed how you access your account online.  The changed required you to have a text enabled US cell phone to receive a code to open your account.  Of course many recipients both in the US and overseas did not have this capability but that was the requirement any way.  This requirement took effect I think around 1 Aug 2016 because I could not access my account.  It now appears that SSA has seen the error of their ways and reverted back to the old system, since I could access my account today.

https://www.ssa.gov/myaccount/

Chuck
Life is  to short not to live it right the first time

Offline Art, just a re(tired) Fil-Am

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Re: Accessing MySocialSecurity(USA) Site
« Reply #1 on: August 15, 2016, 01:00:05 PM »
Good to hear that Chuck. They wouldn't accept my Skype U.S. number that's capable of receiving calls and text messages.
Couldn't get on-line today since they are on Eastern Time:

SSA Service Hours Eastern Standard time

Monday - Friday 5:00 a.m. - 1:00 a.m.
Saturday 5:00 a.m. - 11:00 p.m.
Sunday 8:00 a.m. - 11:30 p.m.
Federal Holidays Same hours as the day the holiday occurs.
If you need immediate assistance:

You may call us Monday through Friday: 7:00AM - 7:00PM at: 1-800-772-1213

"Life is what we all make it to be"!
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Offline suzukig1

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Re: Accessing MySocialSecurity(USA) Site
« Reply #2 on: August 15, 2016, 03:55:34 PM »
On the "my Social Security" page:

"We removed the requirement to use a cell phone to access your account. While itís not mandatory, we encourage those of you who have a text capable cell phone to take advantage of this optional extra security. We continue to pursue more options beyond cell phone texting."

Offline Tally J

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Re: Accessing MySocialSecurity(USA) Site
« Reply #3 on: August 15, 2016, 05:08:12 PM »
I received an email about this new requirement  but had not tried the site yet so I do not know if it works for me or not.  I am glad to hear they have removed this requirement.  We have this "technology" on the BDO account and I can tell you it is a royal pain in the butt as I usually do not have my wife's cell phone available.

There are other ways to strengthen security, SSA's smart boys and girls need to figure it out.

Offline bigrod

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Re: Accessing MySocialSecurity(USA) Site
« Reply #4 on: August 15, 2016, 06:05:59 PM »
I received an email about this new requirement  but had not tried the site yet so I do not know if it works for me or not.  I am glad to hear they have removed this requirement.  We have this "technology" on the BDO account and I can tell you it is a royal pain in the butt as I usually do not have my wife's cell phone available.

There are other ways to strengthen security, SSA's smart boys and girls need to figure it out.

Sending it via email would work.

Chuck
Life is  to short not to live it right the first time

Offline Art, just a re(tired) Fil-Am

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Re: Accessing MySocialSecurity(USA) Site
« Reply #5 on: August 16, 2016, 07:34:37 AM »
I finally was able to log on to the mySSA website as before. I'm glad they did away with U.S. cellphone number requirement. The SSA website isn't really that critical IMO that it needs extra security measures. They should just leave it well enough alone as it is. It's bad enough that passwords has to be changed periodically like my other U.S. government websites, which is really is a nuisance. I have other government websites that require changing of passwords every 90 to 180 days and it's a pain in the arse! Sometimes their added security measures answering specific secret questions can also be a hindrance when not answered correctly. So, I try to use the same answers on all of my government websites as to not to forgot them. I'ts a real runaround when I forget my secret security answers, but I just learn to cope with it every 90 to 180 days when new passwords are required to be updated.  ::) :o >:(
   
"Life is what we all make it to be"!
"It's always a matter of money"!
"Do on to others as they would do on to You, but do it first"!
"Different strokes for different folks"!
"Que Sera Sera"!

Offline BudM

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Re: Accessing MySocialSecurity(USA) Site
« Reply #6 on: August 16, 2016, 11:49:54 PM »
I haven't had a beer I don't think since Christmas so you guys can buy me one when you see me.  I emailed SSA a couple of days before the 1st of August and told them that the website would not take an overseas cell phone number as it was only set for 10 numbers and kept rejecting me.  After about a week, they finally replied and did not tell me a damn thing that I did not already know.  They explained why they were doing it and that it was a requirement to provide the extra security, blah, blah, blah.  They quoted the same exact crap I had already read and was not dumb enough to not understand it when I read it.  So, that kind of irked and made me decide to call them up and tell them what I told them in the email plus that it isn't right that we guys living outside of the U.S. have to put up with the chit all the time because they don't research it for a better way.  The U.S. banks don't seem to have any problem with this.  Nah, forget the beer.  I know there were a bunch of other people raising irritated about it who called too so it wasn't just me.
Whatever floats your boat.

Offline BudM

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Re: Accessing MySocialSecurity(USA) Site
« Reply #7 on: August 25, 2016, 07:42:27 AM »
Here is the answer to what the problem with accessing the site was all about.  Cummings who always has all the answers to everything revealed why we were suffering.  It was at the hands of the Republicans.
-----------------------------------------------------------------------------------------------

Rep. Elijah E. Cummings (D-Md.) blamed Republicans for SSAís outdated cyber system, as he noted the 81st anniversary, Aug. 14, of the date President Franklin D. Roosevelt signed the Social Security Act of 1935. It created the program that eventually serves almost all Americans.
Whatever floats your boat.

Offline Gray Wolf

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Re: Accessing MySocialSecurity(USA) Site
« Reply #8 on: August 26, 2016, 07:32:46 AM »
Elijah Cummings is the single most ignorant, abusive, racist jackass I've ever seen. Apologies to jackasses, which are strong, hard working animals, unlike the racist jerk from Maryland
 >:( >:( >:(   no /s intended

By the way, I receivd a notice from SS and logged in to check my account. The email I received said Obama wrote another ignorant, uncaring Executive Order demanding the new system. Which explains why it was so screwed up. Of course, they also explained that a newer, better system would have to be worked out, since not everyone could receive an MMS via cell phone. I guess Odumbass was only thinking of "his" people, screw the rest of us.  ::) :-[
Louisville, KY USA - Bagong Silang, Caloocan City, PH

Offline Jimmy

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Re: Accessing MySocialSecurity(USA) Site
« Reply #9 on: August 26, 2016, 07:36:35 PM »
I did not even know we could have an ss account online while living Abroad.I was told by ss I could not have an online account from abroad...My question to them was every time I went out to another country to live for awhile I would always need to call them to change my address thats very hard to always worry about so if I could have an online ss account could I then do a change of address online does anyone know..dang I feel like the people at the ss dept dont even know there own Job.or how the system works.anyone can advise me if I can make an online account and do my change of address from there or not?I also always worried about getting my ss tax statement.

Offline bigrod

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Re: Accessing MySocialSecurity(USA) Site
« Reply #10 on: August 26, 2016, 07:44:02 PM »
I did not even know we could have an ss account online while living Abroad.I was told by ss I could not have an online account from abroad...My question to them was every time I went out to another country to live for awhile I would always need to call them to change my address thats very hard to always worry about so if I could have an online ss account could I then do a change of address online does anyone know..dang I feel like the people at the ss dept dont even know there own Job.or how the system works.anyone can advise me if I can make an online account and do my change of address from there or not?I also always worried about getting my ss tax statement.

Jimmy,

I have had my account since shortly before I came here in 2010.  I can not change my address online to the Philippine address.  My check goes to a US bank, so no dead or alive letters.  As far a I know you can not activate an account from a foreign address.

Chuck
Life is  to short not to live it right the first time

Offline Jimmy

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Re: Accessing MySocialSecurity(USA) Site
« Reply #11 on: August 26, 2016, 09:13:39 PM »
Jimmy,

I have had my account since shortly before I came here in 2010.  I can not change my address online to the Philippine address.  My check goes to a US bank, so no dead or alive letters.  As far a I know you can not activate an account from a foreign address.

Chuck

Thanks Bigrod but as far as the Dead or Alive letters I get them once a Year living here and I also still use my USA Bank account to get my check..I think the Dead or Alive Letter is called Annual Questionair.And it comes here in June I just sent one back by using Registered mail here.AKA slow snail mail.

Offline bigrod

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Re: Accessing MySocialSecurity(USA) Site
« Reply #12 on: August 26, 2016, 09:23:57 PM »
Thanks Bigrod but as far as the Dead or Alive letters I get them once a Year living here and I also still use my USA Bank account to get my check..I think the Dead or Alive Letter is called Annual Questionair.And it comes here in June I just sent one back by using Registered mail here.AKA slow snail mail.

You list a Philippine address with SSA?  My address is still stateside.

Chuck
Life is  to short not to live it right the first time

Offline Art, just a re(tired) Fil-Am

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Re: Accessing MySocialSecurity(USA) Site
« Reply #13 on: August 26, 2016, 11:01:32 PM »
Ever since I started to collect my SS pension at age 62 5 yrs and 11 months ago via direct deposit to my U.S. bank account and have since retired here in the Philippines, I have never received a "Dead or Alive" letter.
I do have an SSA online account, using my Texas Mailing Forwarding Service. I think I have the Philippines as my physical address and also use my in-laws U.S. address on my SSA profile.
I now always receive my Form 1099R via email from SSA or I print out a copy from their SSA website.
About 10 yrs ago I wasn't even old enough to collect Social Security, but I had to do a mandatory income verification (a 10 minute face to face interview) at the Manila U.S. Embassy SS Dept was because of my Civil Service pension Payor (OPM) requested it and I have not done one again since then.
Even the IRS will not accept a foreign address on their tax forms, which I use Turbo Tax every year without any issues and use my Texas Mail Forwarding Service address. 
« Last Edit: August 26, 2016, 11:10:28 PM by Art, just a re(tired) Fil-Am »
"Life is what we all make it to be"!
"It's always a matter of money"!
"Do on to others as they would do on to You, but do it first"!
"Different strokes for different folks"!
"Que Sera Sera"!

Offline bigrod

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Re: Accessing MySocialSecurity(USA) Site
« Reply #14 on: August 27, 2016, 06:57:23 AM »
Ever since I started to collect my SS pension at age 62 5 yrs and 11 months ago via direct deposit to my U.S. bank account and have since retired here in the Philippines, I have never received a "Dead or Alive" letter.
I do have an SSA online account, using my Texas Mailing Forwarding Service. I think I have the Philippines as my physical address and also use my in-laws U.S. address on my SSA profile.
I now always receive my Form 1099R via email from SSA or I print out a copy from their SSA website.
About 10 yrs ago I wasn't even old enough to collect Social Security, but I had to do a mandatory income verification (a 10 minute face to face interview) at the Manila U.S. Embassy SS Dept was because of my Civil Service pension Payor (OPM) requested it and I have not done one again since then.
Even the IRS will not accept a foreign address on their tax forms, which I use Turbo Tax every year without any issues and use my Texas Mail Forwarding Service address.

IRS does accept a foreign address.  Turbo Tax may not accept it.  I file my return manually with the foreign address.

Chuck

Life is  to short not to live it right the first time